Philip Morris International partnered with Wugweb to redesign Inkompass, their global talent management platform, creating an intuitive experience that supports their vision of a smoke-free future through empowered employees.
The platform needed to serve thousands of employees across multiple countries with diverse cultural contexts and languages.
Managing performance reviews, career development, and succession planning required a sophisticated yet intuitive interface.
Transitioning from legacy systems to a modern platform required careful UX to ensure user adoption across all levels.
A personalized dashboard gave employees and managers at-a-glance access to their most important tasks and metrics.
We redesigned the review process with guided steps, smart templates, and real-time feedback to reduce administrative burden.
Visual career mapping tools helped employees understand growth opportunities and the skills needed to advance.
User adoption rates increased significantly post-launch, with employees spending more time on development activities.
Managers reported spending less time on administrative tasks and more on meaningful development conversations.
The unified platform ensured consistent talent processes across all regions while allowing for local flexibility.